From helpdesk to CIO / CTO. Led teams across the full delivery lifecycle in Russia, Kazakhstan and Kyrgyzstan and launched B2C, B2B and internal products, including platforms serving 20M+ users.
Experience spans web and mobile apps, backend, BSS/OSS and enterprise systems, cloud and on-premises infrastructure, streaming, e-commerce, KYC and security.
- years in IT and telecom
- 24
- years of IT and digital leadership
- 12+
- digital products launched or scaled
- 15+
- countries: Russia, Kazakhstan, Kyrgyzstan
- 3
2025— now
Nov 2025–present
CIO Tele2 Kazakhstan / Altel
- SLA for critical systems
- 99.99%
- subscribers
- 8.6M
- IT organization
- 400 FTE
Projects and results
IT transformation
Unified IT, Digital and ERP under one operating model. Clarified ownership, introduced QBR prioritization and a shared resource pool, and established a common lifecycle from discovery to outcome. Standardized delivery practices and metrics.
Reliability
Maintained a 99.99% SLA for critical systems, including peak periods. Introduced common availability monitoring and post-incident reviews.
BSS and ERP
Moved BSS transformation into gap validation and decision readiness, with independent assurance. Advanced ERP into pre-project assessment and defined the target architecture and modernization roadmap for core systems.
Architecture, Digital and AI
Established the Architecture Committee and adopted API-first, microservices, cloud-native, Zero Trust and layered architecture principles. Launched the Tele2 App redesign, started Digital CID with Marketing and laid the groundwork for secure enterprise AI adoption. Strengthened Creatio governance.
2023— 2025
May 2023–Nov 2025
CTO IZI and Hitter · Beeline Kazakhstan
- MAU
- 1M+
- monthly AWS savings
- up to 24%
- days lead time
- 116 → 48
Projects and results
Product and growth
Redesigned Video, Music and Games. Added AI recommendations, saved game progress, quests, lottery, achievements and monthly tariffs. Launched IZI in Kyrgyzstan in September 2024, integrated Hitter music and online radio, and enabled digital KYC via eGov, Kaspi and Halyk and WhatsApp OTP. Reached 1M+ MAU and 600 TB of streamed content. The rating reached 4.7 in both stores, up from 3.4 in the App Store and 3.7 in Google Play.
Architecture and infrastructure
Modularized mobile apps, decomposed the backend into microservices and implemented 2N redundancy. AWS region migration and CDN tuning delivered up to 24% monthly savings and lifted cache hits from 29% to 50%. Dedicated servers reduced BSS load times from 1.2s to 0.6–0.7s. An independent MVNO BSS design and modular rollout brought market launches down to 6–7 months.
Team and delivery
Moved to feature teams, brought QA into analysis and gave engineers delivery ownership. Lead time fell from 116 to 48 days, OKR completion rose from 16% to 80%+, and the production bug rate fell 30%. Production SLA stayed above 99.9%, with 24/7 SRE support. The team grew from 35 to 60 people and equipment and access provisioning dropped to two days.
Recognition
VEON Ignite Pioneering Spirit Award (2024), VEON Ignite Innovation Leader Award (2023), DOer Awards — DO1440 Champions, SAP CX Fast Start (2024).
2022— 2023
Aug 2022–Jul 2023
CTO MTS Russia · B2B
- systems in the CRM integration design
- 14
- IT cost efficiency
- +8%
Projects and results
B2B products
B2B Sales CRM architecture and integration design for 14 MTS systems, Agent Portal for partner acquisition and “My Motivation” for sales KPIs. MTS technology and product committees approved the CRM architecture and product strategy.
Results
Delivered 75% of the technology roadmap ahead of plan, added two products to the portfolio and improved IT cost efficiency by 8%. The CPO rated CTO performance 10/10.
2019— 2022
Feb 2019–Jul 2022
CDO Tele2 Kazakhstan / Altel
- MAU
- 850K → 1.6M
- digital revenue
- +280%
- digital penetration
- 14% → 30%
Projects and results
Digital products
Launched Tele2’s first in-house digital development team. Delivered a microservices platform with redesigned apps and portal, eShop for SIM/eSIM and devices, a biometric platform, Tele2 Community App, Dealer PRO and the 10Y campaign.
Results
From 2019 to late 2021, digital penetration rose from 14% to 30%. In-house digital marketing reduced budget by 28% and improved efficiency by 54%.
2017— 2019
Mar 2017–Feb 2019
CTO Tele2 Russia
- internal staff and external specialists
- 25 + 70–90
- releases and patches
- 86
Projects and results
Products and team
Led the Digital Competence Center. Launched Digital Suite ahead of schedule. The platform included the website, B2C and B2B self-service, online store, My Tele2 app, loyalty program and SSO.
Infrastructure
Adopted Ansible infrastructure as code. Added ELK monitoring for critical processes and integrations, with real-time dashboards in Grafana.
2014— 2017
Aug 2014–Mar 2017
Team Lead Tele2 Russia
- support engineers
- 10
Projects and results
Team and operations
Managed a support team, oversaw costs, contracts and SLA compliance, and coordinated with external teams.
Launches
Deployed a VMware vDC for the Tele2 website and migrated the site to a different cloud provider. Prepared infrastructure for the online store and Your+ loyalty program. Launched Microsoft Dynamics CRM, a new B2C self-service portal and My Tele2.
2011— 2014
Apr 2011–Aug 2014
Senior IT Engineer Tele2
2005— 2011
May 2005–Apr 2011
Senior IT Support Engineer Beeline
2003— 2005
Nov 2003–May 2005
Senior Technical Support Specialist Beeline
2002— 2003
Nov 2002–Nov 2003
Technical Support Engineer AAA-internet